Kentucky Organ Donor Affiliates
  • Louisville, KY, USA
  • Full Time

In light of recent recommendations pertaining to the Coronavirus (COVID-19), we are taking steps to help mitigate exposure to our staff and valued partners. With the health and wellbeing of our candidates' and interviewers' being our top priority, we will be conducting interviews virtually via conference calls or utilizing Zoom technology for the foreseeable future. We intend to continue our recruitment efforts and expect little to no delay in this temporary process change.

As Kentucky's primary organ procurement organization, we facilitate organ and tissue recovery and serve as the state's primary contact for organ and tissue donation. As an organization, we strive to provide the best possible care to our donor families, facilitate the recovery of organs and tissues, educate the communities we serve, and support special events to promote donation throughout Kentucky. The dynamic field of organ and tissue donation offers exciting and rewarding employment opportunities for those who seek to make a difference in other people's lives. Our core purpose is to Honor the Gift of Donation as we value compassionate, dedicated, and accountable employees.

Kentucky Organ Donor Affiliates (KODA) is looking for a full time Donor Center Supervisor to join our team! The Donor Center Supervisor is responsible for ensuring that all donors and potential donor families are offered the opportunity of organ, tissue, and eye donation by functioning as a member of the donor center team. The supervisor also provides coaching and leadership for Donor Center employees and the operational activities related to providing education, supporting families, and coordinating recoveries in the Donor Center department. This position assures that Donor Center operations, such as the evaluation, screening, and recovery of potential tissue and/or eye donors are handled efficiently and effectively, according to KODA and industry regulatory requirements.

Specific duties may include:

  • Performs donor center duties proficiently as an active member of the Donor Center team.
  • Provides supervision and support to Donor Center personnel.
  • In conjunction with the Donor Center Operations Manager and Chief Clinical Officer, assists with and makes recommendations on the recruitment, hiring, training, supervision, and evaluation of Donor Center staff.
  • Ensures adequate coverage for the Donor Center reallocating workers and functioning as a Donor Center Team Member as needed.
  • Assists with the coaching and/or corrective counseling of employees.
  • Assists in the development and work performance of the donor center staff to maintain a motivated and professional workspace.
  • Oversees orientation and training that will assist the employees in achieving enhanced job performance and career objectives. This position will assist with virtual training, classroom learning, and competency testing.
  • Performs audits of documentation, authorization/disclosures, and donor risk assessment interviews to evaluate skill level and provide constructive feedback.
  • Coordinates and maintains donor center staff schedule in collaboration with the Donor Center Operations Manager.
  • Assists with the development and annual review of donor center policies and procedures by providing feedback to the Donor Center Operations Manager.
  • Participates in monthly donor center staff meetings.
  • Collaborates with donor center staff and Operations Manager in process improvement initiatives, team building, and professional development/continuing education.
  • Complies with KODA's Quality Assurance guidelines and participates in routine quality reviews and quality checking (QA) of charts.
  • Serves as a liaison with other departments to improve department knowledge and understanding, improve overall processes and deliver desirable results.
  • Works with Chief Quality Officer and Donor Center Operations Manager with collection and/or analysis of Donor Center metrics to improve efficiencies and processes.
  • Follows KODA's confidentiality policy.
  • Fosters a cooperative work environment that emphasizes teamwork, achievement and KODA's core values and core purpose.

Minimum Qualifications for this position are as follows:

Required:

  • Associates degree, medical-related certification, or post-secondary education required.
  • Four or more years of required experience, or related experience within the OPO industry, may substitute education requirements.
  • Minimum of three years' experience in a clinical, OPO or hospital setting required
  • Must obtain Certified Tissue Bank Specialist (CTBS) within first year of hire required and expected to be maintained

Preferred:

  • Previous supervisory experience preferred.

Benefits:

Voluntary Benefits:

  • Health, Dental & Vision Insurance Options
  • Short Term Disability
  • Voluntary Life Insurance
  • Dependent Care Program
  • Pet Insurance Discount Program

Employer Provided Benefits:

  • Health Savings Account Assistance
  • Life & Accidental Insurance
  • Long Term Disability
  • Competitive 401K
  • Vacation, Sick, PTO, Birthday, Holidays, and Personal Days
  • Comprehensive Life Assistance Program
  • Identity Theft Monitoring Program
  • Educational, Professional Dues/Certification Reimbursement
  • Career Ladder Program

To learn more about KODA, please visit our website at http://www.donatelifeky.org.

Kentucky Organ Donor Affiliates is an Equal Opportunity Employer/M/F/Disability/Veteran/Sexual Orientation/Gender Identity


Kentucky Organ Donor Affiliates
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